Frequently Asked Questions

Question: Is delivery Available?
Yes, delivery can be arranged in the Charlotte area for a small fee. Games do require an upfront deposit, though... we feel it's important that you actually play the game before we deliver it so that we're sure you know exactly what you've ordered.

Question: What is this Christmas Special?
Many people buy arcade games for Christmas presents, or around the holidays since people spend more time indoors in the winter. We want to help you do that. Every year, we run a Christmas special, which essentially is, from now until Christmas, take $50 off any 1 game purchase, and take $150 off any two game purchase. Merry Christmas!

Question: What do I do if the game breaks?
Believe it or not, in a home use environment, most arcade games rarely break. If you do have trouble, though, we can direct you over the phone how to fix minor issues, can come out and look at more complex problems, and there are places in Charlotte that can repair MAJOR problems.

Question: Do the games take quarters, or can I play them for free?
Most games are set up to accept quarters, but almost all can be set via an internal menu to play for free. This is called "Freeplay" and is usually just as simple as flipping a switch. Some of the classic games do not have a freeplay mode, but a switch can be added to the cabinet to add credits easily without actually dropping quarters through. Plus, remember you have the keys to the game to remove the money!

Question: Do you have Pinball Machines?
Due to the higher cost associated with the purchase and maintenance of Pinball machines, we rarely sell them.

Question: Do you repair games?
We do minor repairs on games we have sold, but do not do service work as a practice. We suggest www.BradyDist.com , which is located in Charlotte and is the largest arcade distributor in the southeast. They also sell games, although they are much more expensive than ours.

Question: Can you get a game I request?
We can find some games that customers ask for, in general we steer clear of highly collectible and expensive games though such as Tempest, Zookeeper, etc. due to the high cost; we just don't really want to sell games that cost thousands of dollars!

Question: Can I 'change' the game inside my cabinet like a home game system?
We actually get this question a lot; in general, most games cannot easily be changed into another game. There are certain systems that were released, such as the Neo-Geo arcade that has 1-6 games installed and other cartridges can be switched out, but generally speaking most games are only going to play what they were designed to hold. There are some new multi-game systems though with several of the classics, we usually keep these in stock.

Question: Do the games run on regular house voltage?
Yes, the games run on 110V A/C current, just plug it into any standard wall socket. Arcade games generally use about as much electricity as an older model televison or a modern computer.

Question: Is it alright to leave the games turned on for long periods of time?
Yes. Remember, these games were designed to be placed in an arcade where they would be turned on sometimes for YEARS without being turned off. In general, the electronics in these games are very durable and often a 20 year old game still works perfectly even after being turned on since 1981!

Question: How do I move a game?
Nearly any arcade game will fit on it's back in a pickup truck, and many can be moved in an S.U.V. It's actually easier than you think; just wheel the game with a handtruck over to your truck, tilt it back angled onto the tailgate, and have somebody help you slide it into the bed. We makesure everything is secured inside the game making them easy to move.

Question: Do you have a showroom?
Yes! most of our games are on display at 133 Caldwell St. in Downtown Rock Hill, SC 29730.

Please scroll the window to the right to view our answers to our
customer's most frequently asked questions.

704-507-6170

Lyons Arcade

Frequently Asked Questions